FAQ's

When will my product ship?

All orders will be shipped on Monday's.

 

Why should I keep my wick trimmed?

When a wick gets too long, it cannot draw wax all the way to the top causing the wick to burn itself. This prevents maximum scent throw.

 

Are the candles safe for pets?

Yes. All the candles are 100% coconut soy and non-toxic for household pets.

 

Why is my candle starting to spark?

Failure to keep wick trimmed will result in “mushrooming”. Lighting a “mushroom” will cause the wick to spark. This releases soot into the air and onto your container leaving a black residue.

 

Do you offer any discounts?

Yes. Orders over $50 qualify for free shipping.

 

Where can I smell Zion candles?

Follow us on Instagram @scentsbyalma

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